Return & Refund Policy

At Leftoo, customer satisfaction is our top priority. Please read our return and refund policy carefully before making a purchase.

1. Return Eligibility

We accept returns under the following conditions:

• The item must be unused, unwashed, and in original condition.

• All tags and original packaging must be intact.

• Return request must be made within 7 days of receiving the order.

• Proof of purchase (order number) is required.

2. Non-Returnable Items

The following items are not eligible for return:

• Sale or discounted items

• Socks, undergarments, or personal hygiene products

• Customized or personalized items

• Items damaged due to misuse

3. Damaged or Wrong Item

If you receive a damaged, defective, or incorrect item:

• Contact us within 48 hours of delivery.

• Share clear pictures/videos of the issue.

• We will arrange a replacement or refund after verification.

4. Refund Process

• Once the returned item is received and inspected, we will notify you.

• Approved refunds will be processed within 7–10 working days.

• Refunds will be made via bank transfer or original payment method.

• Shipping charges are non-refundable (unless the mistake was from our side).

5. Exchange Policy

• Exchanges are subject to product availability.

• Customers may need to pay return shipping charges (unless the error is ours).

6. Order Cancellation

• Orders can be canceled within 12 hours of placing the order.

• Once dispatched, orders cannot be canceled.

7. Contact Us

For return requests or questions, please contact: